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Shipping & Handling
Cutesense.com ships to USA including HI, AK, PR, APO, FPO, all US territories and Canada.
We make every effort to ship all in stock merchandise within 24 business hours from the time the order was completed. Also, orders received payment by 12PM (PST) will be shipped out by 5PM (PST Mon-Fri).
We carefully pack the product and use reputable and reliable carriers such as USPS, Fed Ex or UPS. Shipping carrier will be determined by distance and weight of package.
After the payment is made we are not responsible for goods lost in transit unless purchase insurance.
Please make sure that you accurately enter your complete shipping address when placing your order. Inaccurate or incomplete addresses (including leaving off suite or apartment numbers) will delay the delivery of your shipment. Many shipping carriers impose an address correction charge on all shipments that require correction. You will be charged for any fees resulting from incorrect or incomplete addresses.
*Additional Note
The handling time can be always delayed on Holiday seasons or Back to School seasons with high volumes of orders.
Also, the back order can be delay up to 2-3 weeks until re-in stock. If the product is not availalbe, we will processed a refund or customer has option for replacement with other product. (If the orders are combined , it will be on hold until we have complete order items)
We highly recommend contact us if not received package in a week (US) or before orders
Contact Us for Informations about International Purchase or please visit cutesense-ebay sotre
Shipping Rate Table
Delivery Time Table
APO & FPO Addresses
P.O, Box Address
U.S. Territories/Protectorates/Insular Areas
Domestic & Canada Insurance
International Insurance
International Shipping Limitations
Address Accuracy
International Customs, Duties, and Taxes
Sales Tax
Cancel Order
Shipping Rate Table: 48 state Ground
| Weight | Basic Price |
|---|
| ~ 7 oz | $ 3.99 |
| ~ 14 oz | $ 4.99 |
| ~ 1 LB | $ 5.99 |
| ~ 2 LB | $ 7.99 |
| ~ 3 LB | $ 9.99 |
| ~ 4 LB | $ 11.99 |
| More Than 4 LB | + $ 1.00
Each Additional Pounds |
- We are also available for Priority and Express shipping.
- We occasionally offer Free shipping to our valuable customer. When we are on promotion, we usually announce on the front of web page or send promotion e-mail.
- Free shipping will only be available for US 48 State (exclude P.O. Box).
Delivery Time Table
| | USA | Canada | International |
|---|
| Flat Rate Ground | 6-14 days | 6-21 days | Varies |
| Priority | 2-4 days | 6-10 days | 6-10 days |
| Express | 1-2 days | - | - |
- HI, AK, AA, AE, AP US territories and P.O. Box address shipping is only available for Priority or Express service more than 1 pound.
- Please Note that Holiday season can be delay depends on the carrier status.
- When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
APO & FPO Addresses
When you ordering for APO or FPO addresses, please check following section.
State/Province/Region field: Enter the two-letter code for the region where the recipient is stationed. Typically, but not always, the code is "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; "AA" for recipients stationed in the Americas; and "AP" for recipients stationed in Asia or the Pacific.
Country field: Always select "United States" from the menu regardless of where the recipient is stationed.
Following these steps will ensure that you're charged the correct shipping amount and that your order will be delivered in a timely fashion. All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.
P.O. Box Address
Please select Street field as P.O. Box from drop menu. All shipments to P.O. Box addresses are sent via U.S. Priority or First Class Mail. And over 1 LB order will be available to with USPS Priority service only.
U.S. Territories/Protectorates/Insular Areas
Ordering for Puerto Rico, Virgin Islands (U.S.), Guam, American Samoa, Marshall Islands, Northern Mariana Islands, Palau, or Federated States of Micronesia. Please check following section.
Country field: Select the correct name from the Domestic United States drop-down menu.
ZIP Code field: Always double-check for the correct ZIP code.
Following these steps will ensure that you're charged the correct Domestic shipping amount and that your order will be delivered in a timely fashion. All shipments to U.S. Territories addresses are sent via U.S. Priority or First Class Mail.
Domestic & Canada Insurance
| Fee | Insurance Coverage |
|---|
| $1.99 | $0.01 to $50 |
| $2.49 | $50.01 to $100 |
| $2.99 | $100.01 to $200 |
| $5.25 | $200.01 to $300 |
| $5.99 | $300.01 to $400 |
| $6.99 | $400.01 to $500 |
- More than $500.00, please contacts us for estimate.
- Express Mail automatically includes $100 of insurance coverage.
- You can purchase shipping insurance when you process check out.
International Insurance
Only priority mail can be able to purchase insurance. Please contact us for detail.
| Fee | Insurance Coverage |
|---|
| $2.99 | $0.01 to $50 |
| $3.49 | $50.01 to $100 |
| $4.99 | $100.01 to $200 |
| $5.25 | $200.01 to $300 |
| $6.99 | $300.01 to $400 |
| $7.99 | $400.01 to $500 |
International Shipping Limitations
For products shipped internationally, please note that any manufacturer warranty may not be valid also, the following items cannot be shipped or Combine for international: irregular oversize or fragile Product. Such as scrolls, Glass type items.
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from CuteSense.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Address Accuracy
Please enter address information in the appropriate boxes and double-check for typos and other errors. Incorrectly entered addresses may unnecessarily delay shipment are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a refund (excluding shipping charges).
We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact us.
International Customs, Duties, and Taxes
Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Sales Tax
We are only required to collect sales tax on orders shipping to the state of California (7.25%). All other orders will not be charged sales tax.
Cancel Order
Orders begin processing immediately after being placed, and therefore most orders cannot be changed or cancelled once they have been placed. If you would like to request a change or cancellation of an order, please contact us as soon as possible.
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Shipping & Handling
